Please check the size guide first
Every garment is printed and made specifically for your order, so we can't accept returns or exchanges for incorrect sizing. We hold no responsibility for a size chosen in error.
Our size guide lists the manufacturer's own flat measurements in both inches and centimetres, along with the tolerance they allow. Take two minutes with a shirt you already own and like the fit of, measure it flat, and compare. It is the single best thing you can do to make sure your order arrives right.
Why we ask
A returned garment that was printed for one person can't be sold to another. It becomes waste — fabric, ink, water and shipping, all spent on something nobody wears.
The clothing industry already produces an enormous amount of that. Made-to-order printing exists to avoid it, and it only works if we all take a little more care at the point of ordering.
So please, be sure of your size before you buy. We only have one planet. Let's all do our part.
Manufacturing faults
If something arrives wrong, that's ours to fix and we'll fix it properly.
Get in touch directly at ChristCornerstoneCo@outlook.com with your order number and a photo, and we'll work towards a solution together. That covers:
- Printing faults — misalignment, cracking, wrong colours
- Damage in transit
- The wrong item or wrong size sent to you
- Anything materially different from the product page
You won't need to post anything back. Send a photo and we'll sort a replacement or a refund.
How to reach us
Email ChristCornerstoneCo@outlook.com within 30 days of delivery. Include your order number and a clear photo of the problem. We reply to everything, usually within two business days.
We're a small operation and we'd rather solve a problem than argue about one. If something has gone wrong, tell us and we'll make it right.
Lost parcels
If tracking shows delivered but nothing has arrived, check with neighbours and your local depot first — most parcels turn up within 48 hours. If it doesn't, contact us and we'll open an investigation with the carrier.
Cancellations
Orders can be cancelled before production begins, usually within a few hours of ordering. Once printing has started we can no longer cancel it — the materials are already committed.